The Cruise & Travel Store

Unlock your potential as a top-tier travel consultant with this comprehensive course. Learn to move beyond being an 'order-taker' and instead, become a trusted advisor who crafts unforgettable holidays. This course covers the art of building rapport, active listening, value-based selling, and confidently guiding clients from initial greeting through to booking and essential add-ons like travel insurance. Perfect your skills in discovery, closing, and professional client management to ensure every customer's dream trip becomes a reality.

Transform every walk-in visitor into a valued client with this comprehensive guide to converting brochure requests into travel bookings or committed follow-ups. Learn to shift your mindset from an information desk to an expert travel consultant, master the initial engagement, guide conversations towards immediate sales, scheduled meetings, or valuable contact captures, and confidently handle common objections. This course is designed to equip travel professionals with the techniques and confidence to maximize every face-to-face interaction and boost conversion rates, ensuring every interaction has a clear, positive outcome.

Learn the art and science of confidently addressing client concerns about travel insurance. This beginner-friendly course equips travel agents with proven techniques, practical scripts, and a deep understanding of common objections to turn hesitations into successful sales and ensure your clients are always protected.